WordPress Maintenance and Support For Your Digital Space

WordPress Care Plans

Website solutions you can trust

You have clients that Need Your Attention - Maintaining Your Website Shouldn’t Be On Your To Do List

In order for your website to continue to work for you, you’ll need to stay up to date on technology changes, monitoring your web host, keeping track of current working backups and securing to make sure your data is safe.

Does the thought of having to do all that work make you stress and totally ignore maintenance for your website?

You’re not alone my friend! Most of our customers don’t have the time, wherewithal or skills for this either. You need to focus on your people and not try to be a WordPress development expert.

There are too many business owners stressing because one day their site is all hot and happy and the next day it’s having a meltdown like a kid being dragged out of the candy store - and you don’t have a clue how to fix what’s happening or where to start.

  • Free up your time

  • Lessen your tech stress

  • Protect your investment

  • Smooth running website

Keeping your website running without protection is NOT the best idea because there are speed bumps everywhere. And you wouldn’t want to lose your well-crafted content due to a security breach because you’ve taken way too much time to get it just so. You’d be mighty upset if a hacker hijacked your site and burned it down to the ground because this is your money maker. Plus bugs in your plugins are a pain in the arse and having your site be out of date is not cool and makes you look bad to your fans.

A WordPress care plan is the answer to what you've been looking for.

**Cue the for less than a cup of copy argument**

But seriously, for a small monthly investment, your website worries can be put on the back shelf. What would a w̶e̶e̶k̶ d̶a̶y̶ hour of lost business cost you?

You've got questions? We've got answers!

We've put together a short list of a few of our most popular questions about our care plans. If you still have questions, check out our FAQ section below. Or feel free to send us a question using our contact page.

Your website is always in good hands with our care plans.

What are my options to pay and cancel?

If you don't want to commit to a full year, payments can be made month-to-month using a credit card or ACH debit transaction. These payments are deducted from your account automatically until you cancel. a 30-day notice is required for cancellation on month-to-month plans.

To save 15% (two free months), you can pay annually. With annual plans, you have the option to pay by credit card, my ACH debit or PayPal. Annual plans are not refundable.

Can I use my old host or use another hosting service?

Yes, you can. We support whatever host you choose to use however we do recommend that you host with us because we know our servers are reliable and top-notch. We partner with the top web hosting platforms so that we can offer you the best WordPress hosting at the most affordable price.

If you choose to migrate your site and host with us, the migration is handled for you and usually takes 72 hours. We work with your schedule so that the move does not disrupt your schedule or business.

If you choose to stay with your host, there is a one-time service fee so that we can get familiar with your setup and server configuration.

Why does WordPress need to be updated?

Just like your computer or your smartphone, WordPress needs to be updated on a regular basis. These updates can contain bug fixes, feature enhancement, and security updates. dates are usually available quite frequently and it's important that you make sure you run them.

Can you just run the updates when I have other work done to my site?

Yes, yes we can but the updates are usually more frequent than work you need to be done on your site. A couple of times a year or more is not adequate time to run the updates and keep your site safe. Plus when you have managed Services eyes are kept on your site on a weekly or daily basis.

I don't think I can afford a care plan can I do it myself?

So you're a do-it-yourselfer, we have some information on the site and in the blog that will walk you through steps needed for your own care plan.

Keep in mind that the road is paved with good intentions and many do-it-yourselfers who want to maintain their sites, usually put maintenance on the end of the to-do or task list.

WordPress Care Plans

Starting Price: $60/month

All plans include:

  • Daily off-site backup
  • WordPress, Theme, Plugin Updates
  • Uptime monitoring
  • Performance Monitoring
  • Security Monitoring
  • Reporting of results
  • Quality client support
  • And more!

Each website has different needs and goals so while most care plans are one size fits all, ours are different. Support levels and pricing depend on traffic, growth goals, functionality and more.

Every consult starts with a review where we look at where you are, problems you are having, where you want to be tomorrow, et month, next year and beyond.

Have more questions?

How often are the payments?

We offer monthly, quarterly (1 month free) and yearly payments (2 months free)  on all of our plans. During the consultation, we’ll discuss pricing and options. If you prefer quarterly or annual billing options please let us know.

Are the payments automatically charged?

You will be charged before each service period via credit card on file or PayPal payment either monthly or annually until you cancel.

What if I have more than one website?

Each care plan covers one website however for businesses with more than one website we offer discounted pricing for two or more sites.

Additional discounts for design time and other add-ons are not available and charged on a per-site basis. But if you purchase support at a discounted hourly rate you can spread that over multiple sites.

How much faster will my website be?

While we can't guarantee a specific speed, We will adjust as many factors as possible to affect the performance of your website. We also create a before-and-after report so you can see the improvements that were made and where we need to continue to tweak.

How much will this improve my ranking with Google?

Well, that depends on how much of a growth plan that you have for your website. We do make sure your site is running at optimal speed and that you have good SEO bones.

But to guarantee an improvement on Google is impossible without a well rounded and laid out SEO plan.

Where are the backups kept or held?

All backups are stored off-site and we make sure that they are run without error. Backups are scheduled daily for all care package websites. These backups can be used for restoring a site, cloning a site or even moving to a new hosting server.

Can you guarantee that my site won't go down or be hacked?

No. I can only offer assurances that your site will be kept up-to-date and backed up so in the event that your site goes down or gets hacked it can easily be rectified. Hosting can go down at any time for any reason and no host will guarantee 100% uptime. with maintenance and eyes on-site there are many measures put into place to make sure that hackers don't gain access but again a 100%t guarantee is not feasible.

What if my website does get hacked?

We install antivirus and firewall software to keep your site secure, coupled with our reputable hosting, so we feel confident you’ve covered but if you would by chance get hacked, we’ll clean the site up and remove the issues.

However, if you retain your own hosting company, we can fix the issue but there will be an additional service fee to clean up the has or malware. One of the first things we do is a scan for viruses and malware and fix any issues that arise. We also run a setup checklist that makes sure your site is locked down ad less vulnerable.

The beauty of the backups is that we can restore eyesight quite easily. However, if it's a hack due to a server issue or a hosting problem, the sticks may take a little longer and we will put a maintenance message on your sight until all the files can be cleaned and restored. Every case is different and not all fixes can be quick. But with the care plan restoration files are available and included in every plan we offer.

What if I'm not subscribed to your care plans and my site gets hacked?

We'll do what we can to help you get your site back up and running in as little as destruction time as possible. Hourly rates will apply to this fix and will vary depending on whether you have a good backup to revert to or if the site needs to be rebuilt.

Are updates to my content and site included in the package?

Essentials and Essentials Plus package: No, the basic package includes updates to the core plugins and themes along with backups and virus scanning. Content updates are available and covered by our contract and an hourly rate will apply.

Premium and Ultimate packages: These packages usually include simple updates that take and are designated by the package that you purchased. These edits and updates are great for replacing content or images or general troubleshooting.

Design time add-on: You can now purchase time in 30 minutes segments at a reduced rate if you are on any of our care plans. Design time covers everything from simple updates to creating new pages and more.

How do I submit a task or request?

We use a ticketing system where you can simply fill out a form to submit your request. Our ticketing system allows us to concentrate on the task for clients of our care plan without having to scour email messages or back-and-forth threads.

We also use WPFeedback to allow you to make notations and submit items right on your website.

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